Safe Gaming

OlayBet Responsible Gaming

Gaming should be enjoyable, not stressful. OlayBet believes every player can enjoy gaming in a healthy and controlled way. Our tools and guidelines help you do that.

Gaming under 18 is strictly prohibited
Our Safe Gaming Commitment

Steps we take to ensure responsible gaming at OlayBet.

⏱️

Set Time Limits

You decide how long to play each day. Once you reach the limit, the system will automatically stop you — no extra time.

💰

Deposit Limit

Set your own daily, weekly or monthly deposit limit. Once set, limits cannot be exceeded, so there's no fear of overspending.

🔒

Self-Exclusion Features

When you feel you need a break, lock your account yourself. OlayBet offers self-exclusion options ranging from 30 days to permanent, available anytime.

📊

Gaming Report

View detailed reports of your gaming history, spending patterns and time spent. Understanding your behavior makes it easier to control.

🧠

Awareness Message

You'll receive regular reminders while gaming. This keeps you aware of time and prevents excessive gaming.

🤝

Support Services

Our Responsible Gaming team is available 24/7 for any concerns. We'll help you while maintaining your privacy.

Our commitment: OlayBet believes gaming is a form of entertainment. We want you to enjoy gaming with a clear mind and within set limits. Responsible gaming means keeping gaming in its place — not letting it become bigger than life itself.

What is responsible gaming

Responsible gaming means enjoying gaming for entertainment, but never letting it become an addiction or cause of financial problems. At OlayBet, responsible gaming is not just a principle — it's our core philosophy.

When gaming stays fun, it's a great experience. But when gaming starts affecting your sleep, relationships, work or finances, that's a sign it's time to pause. OlayBet helps you make that decision.

Principles of Healthy Gaming

  • Gaming is entertainment, not a source of income
  • Only play with money you can afford to lose
  • Don't place more bets trying to recover losses
  • Gaming should never be more important than daily responsibilities
  • Always prioritize time with family and friends

Every game at OlayBet uses a Random Number Generator (RNG). This means every outcome is completely random — no strategy or system can guarantee a win. Remembering this truth helps you develop a realistic view of gaming.

Gaming Tools

OlayBet has provided you with several effective tools to take control of your gaming experience yourself. These tools are easy to use and completely free.

⏰
Session Time Limit

Set a maximum time for each gaming session. When the time runs out, you will be automatically logged out.

💵
Deposit Limit

Set daily, weekly or monthly deposit limits. Once you set a limit, it remains effective for at least 24 hours.

📉
Loss Limit

If you lose beyond a set amount, you cannot place bets anymore. This tool is highly effective in controlling financial loss.

☕
Cooling Off Period

Take a temporary break from 24 hours to 30 days. Your account will be completely inactive during this time.

🚫
Self-Exclusion

For extended breaks, opt for permanent self-exclusion. We will enforce this within a maximum of 48 hours of your request.

🔔
Reality Check

You will receive pop-up notifications at set intervals telling you how long you've been playing and how much you've spent.

How to set it up: Log in to your account and go to "Account Settings" → "Responsible Gaming" section. You can easily enable any tool from there.

Signs of Problem Gaming

Sometimes we don't realize that gaming is taking control of us. If you notice the following signs in yourself, pause and ask yourself some questions.

Warning: If you regularly notice any of the following signs, contact us or seek professional help.

1

Spending more than your budget on gaming and feeling regret afterwards

2

Placing more bets to recover money lost

3

Missing sleep, meals or work because of gaming

4

Hiding the truth about gaming from family or friends

5

Feeling restless or irritable when not gaming

6

Tried to stop gaming but can't

7

Gaming to escape stress, loneliness, or sadness

8

Borrowing money or breaking savings to game

If more than three of the above signs apply to you, this is not a sign of weakness. It's a common issue many face. OlayBet is with you — reach out to us.

Self-Exclusion Process

Self-exclusion means deciding for yourself to take a break from gaming for a period. OlayBet respects and fully supports this decision.

1
Log in to your account

Log in to your OlayBet account and go to "Account Settings".

2
Open the Responsible Gaming section

Click on the "Responsible Gaming" tab and select the "Self-Exclusion" option.

3
Select a Time Period

Choose from 1 month, 3 months, 6 months, 1 year, or permanent exclusion — whatever suits you.

4
Confirm

After verifying your identity, your account will be closed within 48 hours.

Important: While self-exclusion is active, OlayBet will reject any attempts to open a new account. Permanent self-exclusion cannot be reversed.

Age Verification & Child Protection

OlayBet is only for those 18 years or older. This is not just a rule, it is our responsibility. Protecting minors from gaming is our primary social obligation.

How we verify age

  • Date of birth is required at registration
  • Identity is verified using National ID or Passport
  • If in doubt, verification can be done again anytime
  • Any account found to belong to someone under 18 is immediately closed

Family Protection

If you have children at home, enable parental controls on your device. Never give minors access to your OlayBet account. Don't leave your device unsecured while logged in.

Remember: If you discover that a minor is using OlayBet, please notify our support team immediately. We will take swift action.

Check yourself

Ask yourself the questions below. Answer honestly — no one is watching, it's just for you.

Have I ever spent more than my set budget on gaming?

Have I tried to recover losses by betting more after losing?

Has gaming caused any harm to my family or work?

Have I lied to loved ones about how much I'm gaming?

Have I ever skipped sleep or meals to play games?

Result Analysis: If you answered "yes" to more than two questions, we recommend taking a break and speaking with our support team. This isn't weakness — it's wisdom.

Support & Contact

If you believe gaming is negatively affecting your life, seeking help is completely normal. OlayBet's Responsible Gaming team is always here for you.

Contact us

Email: [email protected]

Live Chat: Available 24/7 on the website

Response time: Usually within 1 hour

Frequently Asked Questions

Lowering your limit takes effect immediately. However, increasing your limit requires a 7-day waiting period — this protects you from making emotional decisions.

Yes. After your self-exclusion request, any balance in your account will be returned according to applicable policy. Contact our support team for details.

A Cooling Off Period is a temporary break (24 hours to 30 days) that automatically reactivates your account when it ends. Self-Exclusion is longer-term and requires a specific process to withdraw.

Talk to them directly first, without judgment. Inform OlayBet's support team so we can take precautions on that account. It's also important to seek advice from a mental health professional.

Go to Account Settings and enable the "Reality Check" option in the "Responsible Gaming" section. You can choose any interval: 15 minutes, 30 minutes or 1 hour.
Start gaming safely At OlayBet

Use responsible gaming tools to set your own limits and enjoy gaming with peace of mind. OlayBet is always with you — both when you win and when you need to take a break.

বাংলা